Shipping Policy –

Botoxa

Last updated: May 6, 2026

Thank you for shopping with Botoxa.
Please read our shipping policy carefully before placing an order.

1. Processing Time

All orders are processed within 1 to 5 business days after payment confirmation.

During periods of high demand, processing times may be slightly extended.

2. Shipping Time

Estimated delivery times:

• Europe: 7 to 15 business days
• United States & Canada: 7 to 18 business days
• International: 10 to 20 business days

Delivery times may vary depending on:

• destination country,
• customs clearance,
• local carrier delays,
• holiday periods.

3. Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking updates may take a few days to appear after shipment.

4. Shipping Costs

Shipping fees are calculated at checkout depending on:

• destination,
• package weight,
• selected shipping method.

Free shipping promotions may be offered during special events.

5. Delayed or Lost Packages

Botoxa is not responsible for delays caused by:

• customs,
• shipping carriers,
• incorrect customer information,
• unforeseen logistical issues.

If your package appears lost, please contact our support team and we will do our best to assist you.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, Botoxa cannot guarantee replacement or refund.

7. Customs & Import Taxes

International customers may be subject to customs duties or import taxes depending on their country’s regulations.

These charges are the responsibility of the customer.

8. Contact

For any shipping-related questions, please contact: MADEMOISELLENATURE2026@OUTLOOK.FR